Privacy Policy

Introduction

Your privacy is extremely important to us. This Privacy Policy explains how TrabalhoFlex ("we", "our" or "us") collects, uses, discloses and protects your personal information when you use our website and services.

By accessing and using our website, you consent to the collection and use of your information in accordance with this policy. This policy complies with the European Union's General Data Protection Regulation (GDPR) and Portuguese data protection legislation.

Information We Collect

We collect various types of information to provide and improve our services:

Personal Information

When you register on our platform, we may collect:

• Full name and contact information (email, phone)
• Date of birth and nationality
• Address and location
• Professional profile information (resume, experience, skills)
• Payment data and tax information (NIF)

Usage Information

We automatically collect information about how you use our website:

• IP address and device type
• Pages visited and time spent on the site
• Interactions with our services
• Approximate location data

Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience, analyze website traffic and for marketing purposes. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use your personal information for the following purposes:

• Service provision: To create and manage your account, facilitate work opportunities and process payments.
• Communication: To contact you about opportunities, account updates and relevant information about our services.
• Service improvement: To analyze and improve the functionality and user experience on our website.
• Marketing: To send promotional offers and information about services that may be of interest to you (with your consent).
• Legal compliance: To comply with applicable legal and regulatory obligations.

The legal basis for processing your data includes your consent, performance of a contract, compliance with legal obligations and our legitimate interests.

Information Sharing

We may share your personal information under the following circumstances:

• Work partners: With companies that offer work opportunities through our platform to facilitate your employment.
• Service providers: With third parties who provide services on our behalf (payment processing, hosting, data analysis).
• Legal obligations: When required by law, regulation, legal process or government request.
• Vital interests: To protect the rights, property or safety of TrabalhoFlex, our users or the public.

We do not sell or rent your personal information to third parties for marketing purposes.

Data Retention

We will keep your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

Typically, we retain account data for the period your account is active and for an additional 3 years to comply with legal obligations and resolve disputes.

Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal information we hold about you.
• Right to rectification: You can request correction of inaccurate or incomplete information.
• Right to erasure: You can request deletion of your personal data under certain circumstances.
• Right to restrict processing: You can request restriction of processing of your data in certain situations.
• Right to data portability: You can receive your data in a structured, commonly used format.
• Right to object: You can object to the processing of your data for direct marketing or other purposes.

To exercise any of these rights, please contact us using the methods indicated in the "Contact" section below.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. These measures include:

• Encryption of data in transit and at rest
• Strict access controls
• Regular security reviews
• Employee training on data protection

While we strive to protect your information, no security system is impenetrable. We cannot guarantee the absolute security of data transmitted over the Internet.

International Data Transfers

As we operate in Portugal, your data is primarily processed within the European Union. In the case of transfers outside the EU/EEA, we will ensure that adequate protections are in place, such as European Commission adequacy decisions or standard contractual clauses.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised policy on our website with an updated "Last Updated" date.

We recommend that you periodically review this page to be aware of any changes. Significant changes will be notified through a notice on our website or by email.

Contact

If you have any questions, concerns or requests regarding this Privacy Policy or the processing of your personal data, please contact us at:

You also have the right to file a complaint with the Portuguese data protection authority:

Comissão Nacional de Proteção de Dados (CNPD)
Rua de São Bento 148, 1200-821 Lisbon
Tel: +451 213 928 400
Email: geral@cnpd.pt